Privacy Policy

Effective Date: September 30, 2025

Who We Are

Website: prosperisnow.com (“Prosperis”).

Data Controller: Prosperis.

Address: Lichtmattstrasse 79, 9606 Bütschwil, Switzerland.

Phone: +41 71 599 49 44

Email for privacy inquiries: privacy@prosperisnow.com

Scope

This notice explains how we process personal data when you visit our site, create an account, enroll in programs, or contact support.

What Data We Collect

• Identification: name, role, country/region.
• Contact: email, phone.
• Account: login, password hash, preferences.
• Enrollment: program selections, attendance, progress, certificates.
• Billing: order IDs, amounts, payment status (processed by secure providers; we do not store card numbers).
• Support: messages and communications.
• Technical: IP address, device/browser IDs, cookies, logs, approximate location.
• Marketing preferences: newsletter settings.

Purposes and Legal Bases

• Provide services — performance of a contract.
• Support and communications — legitimate interests and, where required, consent.
• Payments and invoicing — contract and legal obligations.
• Security and misuse prevention — legitimate interests.
• Analytics and improvements — legitimate interests; where required, consent.
• Marketing — consent, with opt-out anytime.

Retention

We keep data only as long as needed for the purposes above and to meet legal requirements. Typical periods: account data for the account lifetime; billing records for statutory periods; support records up to 24 months.

Sharing

We share data with service providers (hosting, analytics, communications, payment) under contracts with appropriate safeguards. We may disclose data where required by law.

International Transfers

If data is transferred outside Switzerland/EEA, we use Standard Contractual Clauses and additional safeguards where needed.

Security

We apply administrative, technical, and physical controls appropriate to the risk. No method of transmission or storage is fully secure.

Children

Our programs target adults. If you believe a minor provided data, contact us to request deletion.

Your Rights (GDPR and Swiss FADP)

You may request access, rectification, erasure, restriction, portability, or object to processing. You may withdraw consent at any time and lodge a complaint with your local authority. Use the contact details above.

Contact

For privacy requests, email privacy@prosperisnow.com or write to the address above.

Changes

We may update this policy. The “Effective Date” shows the latest version.

GDPR Policy

Prosperis acts as a controller under the GDPR when offering programs to individuals in the EEA. Legal bases include consent, contract, legal obligation, and legitimate interests. We implement data protection by design and by default, maintain processing records, and conduct impact assessments where required.

• Data Subject Requests: Send to privacy@prosperisnow.com. We respond without undue delay, typically within one month.
• Processors: Vendors are assessed for security and privacy, including sub-processor obligations.
• Breach Notification: We notify authorities and affected individuals where required by law.

Cookies Policy

Cookies are small files used to operate the site, remember choices, and analyze usage.

• Strictly necessary: session and authentication cookies for core functions.
• Preferences: language and UI settings.
• Analytics: aggregated usage metrics to improve program content and site performance.
• Marketing (optional): used only with your consent.

Managing cookies: Control cookies in your browser settings or the consent banner. Some features may not function if certain cookies are disabled.